Try the audio settings under the menu button (just a thought
Went thru all the menus...the only things under audio are bass, treble, balance, and speakers.
Under closed caption options, it only lists text options. Everything is turned off, but still she talks!
Probably have to look it up online by TV serial number and such...it's so annoying!
Edit: found the manual online, there is an MTS button on the remote which controls SAP...so, had
I had a cat, it could easily have stepped on it and caused the problem...now we all know.