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Best Cable/High speed internet/Phone company???

What are the things that puzzle, enrage, delight and tickle you as you go about your life in Madison?

Re: Best Cable/High speed internet/Phone company???

Postby iwiw99 » Sat Oct 22, 2011 7:48 am

I still relish the tantrum I had in the lobby of their Daniels Street office, (Charter), which ended with me crumpling the bill, throwing it on the ground and storming out much to the delight of the people waiting. I never get angry btw.
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Re: Best Cable/High speed internet/Phone company???

Postby lukpac » Sat Oct 22, 2011 8:23 am

Long story, but they didn't send me a bill for 2 months, and then wanted to charge me late fees when they finally did send a bill. Spent what seemed like forever on the phone, then went to the office on Odana to pay my bill and asked to speak to a manager. "Oh, they won't tell you anything different". Ugh.

Paid that bill, and then the next month's bill when it came, and then got a refund for $3 in the mail. Idiots.
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Re: Best Cable/High speed internet/Phone company???

Postby Galoot » Sat Oct 22, 2011 11:53 am

Well, it sucks to have no good choices. AT&T is a huge Rick Perry contributor, and TDS is a huge Scott Walker contributor. I wouldn't dream of using Charter for many reasons, just one of which is being cut off and nearly sideswiped by one of their service vans.

I wish there were a good alternative for high-speed home internet service. :(
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